We log an online ticket each time and this could be a bit slicker. It could be a little easier to make contact with Networx should the candidates or HR experience a technical difficulty. Our contact is always very helpful both on the telephone and very responsive via email. We have also received a good customer experience each time we have used a credit for our high profile job roles. Data Collection Research & Analysis Strategic Disruption From open source information to stakeholder interviews, we uncover data that matters. ![]() It’s great that the candidates can also take control of their own accounts and if they decide to apply for multiple vacancies, it’s a quick and easy process for them to re-apply once a candidate account has been set up. Actionable intelligence to defeat human trafficking Data and disruption for those on the front lines of fighting human trafficking. ![]() If you also use Cascade HR system the transfer from Networx into Cascade is also a brilliant tool as it has simplified and streamlined the process. ![]() being able to tailor made application forms to suit the role, being able to make adjustments to the job advert once already live on the system as Networx regularly update the adverts with the aggregators, something our previous system wasn’t able to do. We really like how user friendly and how flexible the system can be i.e. We are maintaining our ability to recruit in house without the need to resort to agencies and only only rarely need to advertise wider than the job boards within the Networx network. At Networx, when we think of customer service, we think about building an A-1 Customer Experience We are adding a Customer Experience Advocate to focus on developing long-term relationships and providing superior customer service to our contractors.
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